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RAM / Services / Operation, maintenance & repairs

Operation, maintenance & repairs

Leak detection and repair, preventive and corrective maintenance, tank and infrastructure cleaning for water systems and ASADAS.

The service in depth

An aqueduct doesn't run itself. Unrepaired leaks become non-revenue water that drains income; uncleaned tanks compromise quality; emergencies handled without a plan cost several times more than prevention. On top of it all, the operator has formal duties: monthly operational control and semi-annual reporting to the Ministry of Health.

RAM offers ASADAS and private operators the full operation and maintenance cycle: leak detection and repair, preventive and corrective maintenance of networks and equipment, tank cleaning, pavement reinstatement tied to water works, and the recurring operational-control service with its logbook, sampling, and semi-annual Ministry of Health report — including responses to open sanitary orders.

The differentiator is the engineering judgment behind every intervention: we don't just fix the leak — we measure non-revenue water, prioritize investments, and leave the system better documented than we found it. The comprehensive diagnostics we have run for ASADAS like Calle Damas, El Salto de Bagaces, and Juanilama are the foundation of that way of working.

The problem

Non-revenue water (leaks and losses) drains an ASADA's income and compromises service. Without an operation and maintenance program, infrastructure decays and emergencies cost more than prevention.

How we do it

  • System inspection and diagnosis
  • Prioritized maintenance plan
  • Execution of repairs and cleaning
  • Follow-up and non-revenue-water reduction

Proven experience

Integral diagnoses and infrastructure surveys for ASADAS such as Calle Damas (San Carlos), El Salto (Bagaces) and Juanilama, the basis for maintenance and loss-reduction plans.

Projects behind this service

ASADA San Miguel

Barranca / Esparza · completed
Leak found and repaired

Documented leak repair for ASADA San Miguel: the basic operational service every ASADA needs solved with a trusted technical partner.

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ASADA operational diagnostics

San Carlos · Bagaces · Esparza
3 systems diagnosed

Comprehensive infrastructure inspections and surveys at Calle Damas, El Salto de Bagaces (Ponderosa project), and Juanilama: the starting point of any serious maintenance plan.

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Ministry of Health control

Recurring semi-annual service
Monthly logbook and controlSemi-annual MoH report

Recurring sanitary compliance service for operators: monthly logbook, sampling, semi-annual Ministry of Health report, and responses to sanitary orders. Your ASADA's compliance insurance.

Monthlyoperational control with logbook
Semi-annualMinistry of Health reporting
NRWloss measurement and reduction
3+ASADA systems diagnosed in depth

Technologies & methods: Macro/micrometering · Leak detection · MINSA logbooks

Applicable Costa Rican regulations

  • Reglamento de Normas Técnicas y Procedimientos para el Mantenimiento de los Sistemas de Abastecimiento de Agua (AyA)
  • Guía de medición y reducción de Agua No Contabilizada (ANC)
  • Reglamento de ASADAS (Decreto 42582-S-MINAE, 2020)

Regulatory references are informational and current as of July 2026. Each project and file requires its own technical assessment. Technical lead: Eng. Ariel Fernando Araya Ly · CFIA IC-34246.

Official texts: AyA · Dirección de Aguas · MINAE · CFIA

Frequently asked questions

Do you serve ASADAS with annual plans?

Yes. We offer support with scheduled visits, preventive maintenance and non-revenue-water reduction.

What if my ASADA has an open sanitary order?

It gets priority: we analyze the order, execute or document the measures, and prepare the formal response to the Ministry of Health. It is part of the operational-control service.

Does the annual plan cover emergencies?

The plan is built on scheduled preventive visits plus a response channel for corrective work. Experience shows solid preventive maintenance cuts emergencies to a fraction.

Your aqueduct compliant, losing less water, and current with the Ministry of Health — without the board carrying it alone. That is RAM's operational support.